Returns & Exchanges
At Just a moment..., we believe your satisfaction is worth the wait, but if your purchase isn't quite right, we offer a 30-day window for hassle-free returns and exchanges. Items must be in their original, unused condition with all packaging intact to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our team inspects your returned items, we will process your refund or ship your exchange within 5 to 7 business days.